Relay Service - Hearing/Speech Impaired

How it works – Missourians with hearing/speech impairments using a telecommunications device for the deaf (TDD) will be able to communicate with people using standard telephone equipment. Missourians without hearing/speech impairments using standard telephone equipment can call a TDD user. Relay Missouri will utilize specially trained agents located at the Relay Missouri Center to relay conversations between parties.

Relay Missouri Service Center – This center operates and handles calls 24 hours a day, seven days a week. The center relay assistants can instruct you in making long distance calls.
How to use Relay Missouri:

TDD Callers can access the Relay Missouri Center by calling toll free:

711 within the Chariton Valley Telephone serving area.
1-800-RELAY-MO (1-800-735-2966).

Voice Callers can access the Relay Missouri Center by calling toll free: 1-800-735-2466.

Upon reaching the center, provide the relay agent with the area code and telephone number you wish to call. If making a long distance call, advise the relay agent of the type of call you are making (direct dial, credit card, collect, person-to-person, etc.) and how you wish to pay (if using a calling card, credit card, collect, or third number billing, you will need to provide your name and the necessary billing numbers).

Directory Assistance – TDD users need to call Missouri Relay at 1-800-735-2966, give the operator or assistant the area code + 555-1212 and the persons name in which you are requesting directory information.